Payment and Cancellation
As well as our accommodation we also operate a wedding and function venue. So our cottage is not always available for hire. To find out if we are available, please send an enquiry via our enquiry box. We can then advise of availability.
We require a 50% deposit upon booking which is fully refundable as long as you let us know about your change in plans at least two weeks prior to your arrival. (eg: by 3pm Friday for a Friday night reservation in two weeks.).
If the booking is made within 14 days of the booking date then full payment is required.
For payment we will send an invoice to be paid by bank transfer.
Deposits are kept for cancellations made within 14 days of arrival. Cancellations made within 24 hours of arrival, and no-shows, are charged in full for the first three nights of the reservation. If for some exceptional reason we need to cancel a booking prior to your arrival we will provide you with a full refund.
Function guests will also be charged a deposit (as outlined in specific contracts). This deposit will also be forfeited if the booking is cancelled.
Hedge Farm reserves the right to cancel a booking should the booking relate to an arrangement for inappropriate or illicit behaviour.
Guests are responsible for damage, breakages, theft and loss of the Property and any part of it during their stay or function. Guests must notify us (owners) of this immediately. We, the owners, may recover from guests repair or replacement cost (at owner's discretion).
Any damage loss or expense incurred by owners as a result of guests' breach of these Terms & Conditions will be charged against the credit card provided at booking. Examples include but are not limited to any breakage, damage or excess cleaning requirements, extra Guests or Visitors (that is, a person a Guest permits to visit the Property during the Booking) beyond those declared.